Privacy Policy

We respect your privacy and are committed to handling personal information responsibly. This policy explains what information we collect, how we use it, and the choices you have when interacting with our website.

Information we collect

When you contact us or use our services, we may collect details such as your name, email address, phone number, or any other information you choose to share. We also collect some data automatically when you browse our website. This may include your device type, browser, pages visited, time spent on the site, referring links, and general location information based on your IP address.

This information helps us understand how visitors use our site and allows us to improve the experience we provide.

How we use your information

We use the information you provide to respond to enquiries, deliver our services, and maintain the functionality and security of our website. We also use analytics tools to measure site performance and better understand our audience. Occasionally, we may send you updates or marketing information that we think may be relevant to you. You can opt out of these communications at any time.

Cookies and analytics

We use Google Analytics 4, which may collect information such as your device type, browser, location, and on-site activity. Google Analytics uses cookies and similar technologies to help us analyse how visitors use our site. We have also enabled Google Signals, which allows Google to provide aggregated, anonymised insights based on signed-in Google users who have turned on Ads Personalisation.

You can control how Google uses your information or opt out of personalised advertising through your Google Ads Settings, My Ad Center, or by installing the Google Analytics Opt-out Browser Add-on. You can also manage or delete cookies in your browser settings.

Sharing and storage

We may share limited information with trusted service providers who assist in running our website, sending emails, or analysing performance. These providers are only permitted to use the information for the purpose of providing their service to us.

We may also disclose information if required by law or to protect our rights, property, or safety. Some data may be stored or processed by third-party providers located outside your country, including by Google. We take reasonable steps to ensure that any information shared in this way remains protected.

Security and retention

We use a combination of technical and organisational measures to safeguard personal information against misuse, loss, or unauthorised access. However, no internet-based service is completely secure, and we cannot guarantee absolute protection.

We retain personal information only for as long as it is needed for the purposes described in this policy or as required by law, after which it is securely deleted or anonymised.

Your choices

You are welcome to contact us if you would like to access or correct any personal information we hold about you. If you prefer not to share certain details with us, you can still browse most areas of the website anonymously, although some features may not be available.

If you have questions about how we handle data or would like us to remove your information, please reach out and we’ll do our best to help.

Updates to this policy

We may occasionally update this privacy policy to reflect changes in our practices or technology. Any updates will be posted on this page.